Coverage FAQs

Question: To what extent is my vehicle already under warranty, and is this coverage in sync with how long I anticipate owning it?

Answer: If the vehicle you've recently purchased is new, take a close look at its factory warranty before making an extended warranty decision. You can easily access your vehicle’s factory warranty information from the Extended Car Quote environment.

Let’s say your vehicle includes a factory warranty covering three years or 36,000 miles, and you plan to keep the vehicle for two or three years with and you anticipate driving about 10,000 miles per year. In this scenario an extended vehicle service contract makes little sense, since you're likely to be covered under the manufacturer's plan.

If, however, you plan to keep the vehicle long after the factory warranty expires, an extended vehicle service contract is worth considering. If the vehicle you've just purchased was previously owned, and you declined the extended service contract offered at the dealership you can still purchase a Vehicle Service Contract online today (coverage periods range from as little as one year & up varies on the year and mileage of your vehicle).

If you've recently purchased or are considering the purchase of a late-model used vehicle, it's possible that some portion of the vehicle's original factory warranty is still in effect (this will be dependent on how many miles the car has under its tires, and on how much time has passed since it was originally titled). If the car isn't under factory warranty, or if you plan on keeping it past its factory warranty's expiration, an extended Protector Vehicle service contract makes sense.

Question: Does the Make and Model of vehicle I’m looking to purchase have an adequate reliability record?

Answer: Spend some time researching the reliability history of the model you're planning to purchase. Though this is in no way a fail-safe method of predicting future repair bills, it does offer some insight into future cost of ownership repairs; keep this information in mind when making a decision to purchase a factory warranty extension or Protector extended vehicle service contract.

Question: Who is behind the Extended Car Quote extended service contract I am considering?

Answer: AUL Warranty Corporation

Question: What's the nature of my Protective deductible?

Answer: Extended Car Quote Service Contract deductibles vary depending on which you select. They can be as little as $0 Down to $100 per visit (not per part). This means that each time you have a covered claim, each visit only costs you the deductible out of pocket.

Question: Can repairs be performed at any repair shop?

Answer: Yes. Extended Car Quote Service Contracts allow you to choose any ASE Certified service facility.

Some extended auto warranties stipulate that repairs must be performed at the dealership from which the warranty was purchased; this can prove limiting and inconvenient. You'll appreciate AUL's repair policy should the vehicle ever need service while on a road trip, miles away from home.

Question: What exactly is covered?

Answer: Extended Car Quote Vehicle Service Contracts make this easy. They are known as “Stated Coverage” policies. This means that all covered parts are clearly written in the “Coverage Section” which you can read online after entering your vehicle information and selecting a coverage option from the Extended Car Quote Tool. You will also receive a detailed description of covered parts with your policy purchase.

Question: Is a cash layout required for repairs?

Answer: No. Claims covered by Extended Car Quote Service Contracts are paid directly to the repair facility. You are only responsible to pay the deductible. You will not have to pay in-advance and wait months to recover your money.